Proudly Serving Greater Lansing & All of Michigan(517) 940-8061

Terms of Service

Please read these terms carefully before booking a move with Lansing Moving Pros.

Effective Date: June 1, 2025

Agreement to Terms

By requesting a moving estimate, booking a move, or using the website at www.lansingmovingpros.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Lansing Moving Pros is a family-owned moving company based in East Lansing, Michigan. You can reach us at:

Services

Lansing Moving Pros provides residential moving, commercial moving, apartment moving, senior moving, and labor-only moving services in the greater Lansing and East Lansing, Michigan area. The specific scope of your move - including services included, crew size, truck size, and estimated time - will be confirmed before your move date.

We reserve the right to decline or reschedule any job that poses a safety risk to our crew, your property, or others.

Estimates and Pricing

Free estimates provided through our website or by phone are non-binding and based on the information you provide. Final pricing is determined by actual time, labor, distance, and any additional services requested on move day. We will communicate any changes before performing additional work.

Booking and Payment

A move is considered booked when both parties have agreed on a date, time, and scope of service. Payment is due at the completion of your move unless otherwise arranged in writing. We accept cash, check, and major credit or debit cards.

We do not collect payment through this website. Payment is handled directly with our crew on move day.

Cancellation and Rescheduling

We understand plans change. We ask that you notify us of any cancellation or rescheduling as soon as possible - and no later than 48 hours before your scheduled move date - to avoid a cancellation fee. Cancellations made with less than 48 hours notice may be subject to a fee to cover crew scheduling costs.

Lansing Moving Pros reserves the right to cancel or reschedule a move due to severe weather, equipment failure, or circumstances beyond our control. We will notify you as early as possible and work to find an alternative date.

Customer Responsibilities

To ensure a safe and efficient move, you agree to:

Prohibited Items

For the safety of our crew and your belongings, we cannot transport:

Liability and Claims

Lansing Moving Pros exercises reasonable care in handling your belongings. In the unlikely event of damage, the following applies:

To file a claim, contact us at team@lansingmovingpros.com or call (517) 940-8061 within the 7-day window.

Limitation of Liability

To the fullest extent permitted by law, Lansing Moving Pros shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our services or this website. Our total liability for any claim shall not exceed the amount paid by you for the specific moving service giving rise to the claim.

Website Use

The content on this website is provided for informational purposes only. We make no warranties, express or implied, regarding the accuracy, completeness, or availability of any content on this site. We reserve the right to modify or discontinue any part of this website at any time without notice.

Unauthorized use of this website, including scraping, automated access, or use of its content for commercial purposes without our written consent, is prohibited.

Governing Law

These Terms of Service are governed by the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Ingham County, Michigan.

Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will update the effective date at the top of this page. Continued use of our services or this website after any changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about these Terms of Service, please reach out: